Holistic, multi-disciplinary support for healthcare in humanitarian crises — covering preparedness and risk management, needs assessment and strategy development, implementation and training, evaluation and operational research. We also provide specific, in-depth support on particular aspects of care in fragile, conflict-affected and vulnerable settings — see what we do — based on the needs of the partner.
Services are provided to humanitarian agencies, health agencies or individual healthcare providers on a contractual basis. A partner can request the support of a specific team member, or of the organisation as a whole, for which the appropriate combination of team members is identified for the task at hand.
Team members draw on their own experience and published evidence to inform their work. Proposals and solutions are practical and implementable, grounded in the reality of the setting and the constraints faced by providers.
Team members always seek to include the full range of relevant stakeholders in the design and development of support solutions, using participatory approaches to implementation where feasible.
Our support reflects the experience of team members and the available evidence in this domain. Team members provide support to the best of their ability, and will always endeavour to flag to the partner where their limits lie. The decision to apply — or not — the advice or guidance given rests with the commissioning partner; we take no responsibility for the impact of those decisions.
All team members are cognisant of the ethical issues around humanitarian work, including the ongoing risks linked to power imbalance between providers and beneficiaries, wealth differentials between countries, and the ongoing impacts of colonialism. Team members explore these tensions mindfully in their work, actively address these issues where needed, and encourage their interlocutors in this direction.
We ensure the team has the full range of skills required, with substantial experience of in-country programme implementation. Each team member has held, or continues to hold, posts in the humanitarian sector.
Team members have opportunity and access to support for ethical reflection and mutual critique.
Members abide by the principles of humanitarian ethics as well as the ethics and values of their individual professions. Each team member is regulated by the relevant professional regulatory body in their own country, and maintains their own professional indemnity to carry out advisory work.
Contracts are costed based on the individual daily rates of each team member, with overheads capped at 5% of consultancy costs.
Prior to acceptance of a contract, a conflicts-of-interest screening is carried out to ensure that the relevant team members are in an appropriate position to conduct that work.